Sager Electronics Collaborates with Harvard School of Engineering on Order Accuracy Study

Sager Electronics, a leading North American distributor of Interconnect, Power and Electromechanical components and provider of value-add solutions, recently engaged a team of students from Harvard University’s School of Engineering and Applied Sciences (SEAS) to conduct a case study at Sager’s 100,000 sq. ft. distribution center in Middleborough, MA. Sager Electronics targets an accuracy rating of 99.9% as a key performance indicator of quality, and the purpose of the study was to provide potential solutions aimed at improving order accuracy at the company’s primary distribution facility.

“Following our internal efforts identifying areas for improvement, we engaged with Harvard SEAS to assist in developing cost-effective and easy-to-implement solutions designed to help us consistently achieve 99.9% in order accuracy,” remarked Shannon Freise, Vice President of Operations for Sager Electronics. “Over the course of the study, the students learned the intricacies of our business and the varied processes that go into operating a large distribution operation. We were impressed with their thorough and professional approach, and the recommendations they presented.”

Harvard instructor Jeffrey Paten, Lecturer on Engineering Sciences, said of the study, “I was proud to see the students of ES 96 embrace the engineering approach and commit to thoroughly understanding Sager’s processes and how to best achieve their continuous improvement goals. I was happy to see the students exhibit excellent communication of ideas and demonstrate healthy consensus building while developing their comprehensive solution plans,” he said. “I hope they remember how unfamiliar the problem felt at the onset and how they have all the tools needed to take on any challenge in the future.”

About Sager Electronics
Sager Electronics, a wholly owned subsidiary of TTI Inc., a Berkshire Hathaway Inc. company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of value add solutions. Grounded in over 130 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager Electronics operates a national network of field sales representatives and power systems sales engineers, strategically located service centers across North America, a value-add Power Solutions Center located in Carrollton, TX, and a value-add Battery Solutions Center in Lisle, IL. To learn more about Sager, visit

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